Client Testimonials

From small to large companies across all industries, ABT continues to satisfy customers.

Advanced Business Technology has a wealth of experience in all aspects of our IT support, from the phones, devices and network equipment. They have a great responsive team, and are available any time we experience an issue. With a business of our size, downtime means lost opportunities. I don't know where we would be without ABT!

Bill F.

We have been using the services of Advanced Business Technology the past nine years and have always been completely satisfied with their performance. They have proven over and over again to be trustworthy. Their knowledge of computer systems and telephone systems is outstanding and Chris Dickey and the other technicians with ABT are quick to respond and offer competitive rates.

Scherry J.

As with most businesses, information technology is our lifeline and when something goes wrong it is vital that we have prompt and effective support – exactly what we get from ABT. Not only are all the team members highly knowledgeable, but they have patience with folks like me who can be an IT challenge!

Gail P.

In our industry, we cross paths with countless IT professionals. With this experience, I can confirm that ABT’s understanding of networking, backups, servers, and cloud services is unparalleled. I would highly recommend them to any company looking for a top-notch IT provider.

Jeff P.

In the rapidly evolving world of IT, having a firm that is highly competent, extremely professional and fairly priced is critically important. Finding a firm that is all three in the IT space is, essentially, a "unicorn." Advanced Business Technology, Inc. is just such a firm.

Thomas W.

Our IT needs have changed over the past 7 years and ABT has managed this process very effectively. We have used ABT for software and hardware recommendations for our individual computers, servers, as well as our telephone installation and implementation.

Most importantly, ABT has been here in a hurry to "fix things" when there have been hardware and software issues. I highly recommend their services.

Kenneth B.

Over the years we have worked on many larger projects together. They have been a great partner. I have utilized their extensive knowledge of enterprise-class Cisco firewalls and networking equipment and have often sought their consultation on Fonality phone systems.

I have recommended ABT to many of my clients for their expertise in design and installation of the Fonality VoIP systems.

I have the utmost confidence in Chris and the team at ABT. If you are looking for someone to manage your IT infrastructure, I couldn’t recommend ABT more.

David D.

Advanced Business Technology has been a critical business partner since 2004. We have relied on them to help us with many needs including advice on what type of computers and servers are best suited to help our business run smoothly.

Routine maintenance is constantly monitored by ABT to make sure we head off any pending problems with our IT systems. ABT has helped us select our current phone system and facilitated its startup with no interruptions to our daily business. With ABT’s assistance in this selection, we saved a considerable amount of money on our monthly phone charges.

Our IT requirements are critical in today's business environment and we have been able to rely on support from ABT during normal business hours as well as after hours and weekends. We look forward to a continued successful relationship.

Doug J.

Chris Dickey and his team have been servicing our company's IT needs for the last 8 years. They have identified areas of need and made suggestions and implementation plans which have enabled us to grow.

They are proactive in their approach and timely in their execution. They are a real asset to work with.

Larry H.

The products they provide are of high quality and long lasting which is needed with our ever-growing business. Their prices, terms and conditions are fair and very acceptable and response time with any issues is prompt.

Tom T.

I’ve been working with ABT since 2014 and have found their IT expertise to be top of the line. In addition, their response time and attention to the details of my specific needs have been excellent.

William G.

I have worked with ABT now for a few years and I have had nothing but great results with their services. They are quick to respond and are very knowledgeable, two characteristics that you need for good IT support, although sadly not very common these days.

If you need professional care for your IT needs, I highly recommend that you work with Advanced Business Technology!

Daniel T.

Since May of 2016, ABT has been supporting our entire network and is providing desktop support to all of our users. We have always found them to be helpful, courteous and responsive to our needs, such that we now think of them as part of our own IT department.

Kristen S.

We have been a client of Advanced Business Technology since June of 2010 at which time he and his team assisted us in a virtualization project that streamlined our entire server infrastructure.

Since that time, ABT has been instrumental in implementing many other technologies that have enhanced our daily operations and helped reduce the overall technical burden of keeping up with our various systems.

I found Chris Dickey and ABT to be extremely professional and knowledgeable in all aspects of the projects we undertook to modernize and upgrade our ageing systems.

Mike C.

I'm writing this letter in support of Chris Dickey and Advanced Business Technology. I've worked with Chris since 1999 and he is a proven technology leader. Chris is proficient in a wide range of technologies, including phone systems, network infrastructure, servers, workstations and security.

Chris is not only very technical, but his customer service skills are top notch. He really takes the time to understand what the customer's issues are and will use all available resources to resolve it.

Stephen B.

We have complete and total confidence in their abilities. Their promptness in responding to our issues, ease of communication, and extensive knowledge makes them a critical and valued part of our operation.

James W.

A mission-critical network device died on a Saturday night. ABT received the alert and worked over the weekend to get us up and running before our first surgery on Monday. We were not aware that it was down until ABT notified us.

This is just one example of the many times they circumvented a potentially bad situation.

Rick S.

Why ABT?

Because we deliver expert IT support when you need IT. The ABT Support Center is staffed by a team of experienced, friendly technicians and engineers who are at the ready 24x7, with solutions that work right the first time and are focused on your business needs.

Case Studies

For an in-depth understanding of the many ways in which ABT can improve your business, take a look at some of our more recent case studies. They provide a detailed look at the problems we solve and outline the practical ways in which we do it.