Blog

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out. Contact center operations Highly automated VoIP […]

Because there are only so many hours in a workday, it’s vital to make the most of your time. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work.

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information.

Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace […]

Is your Google Chrome browser a little slower lately? While Chrome is widely known as the browser of choice, it does have a habit of consuming a lot of system RAM. Additionally, there are times when it feels slower than before. Fortunately, these problems are simple to fix. Here are some speed hacks that will […]

Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews. A technology business review reveals the strengths and weaknesses of your company’s IT framework.

Bloatware is pre-installed software (that may or may not be malicious) that typically requires an unwarranted amount of disk space, slowing down your computer and exposing you to more cybersecurity risks. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage layouts and pop-ups were making […]

The booming market for cybersecurity products is a sign that businesses are taking the issue seriously. But before your company invests in any product, ask yourself if it’s something you really need. Here are some tips on how you can make the most out of your cybersecurity investment. Uncover threats and vulnerabilities Every business should […]

For the non-tech-savvy, new technology trends can seem confusing. Blockchain, for instance, is a complex concept, but it has the potential to revolutionize every industry, including healthcare. That’s why you should take the time to understand what it is and what it can do for your company. What is blockchain? Although the technology is known […]

If your PC has been struggling to perform all the tasks you have at hand, we completely understand why you would be itching for a new one. But even if it’s old, sluggish, and always crashing, your old desktop or laptop may still prove to be useful. Here are some things you can do with […]